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Various researches have tried to determine the factors that are responsible for a successful project. The purpose of this paper is to explore the critical factors affecting project performance and develop a framework for measuring success of construction projects. In this paper, a set of key performance indicators (KPIs), namely planning and control, procurement, time, cost, quality and environmental performance are identified as crucial to project performance amongst many others. The importance and the limitations of the suggested KPIs are discussed. The validity of the proposed KPIs is also tested by three case studies. Recommended solutions targeting each area of concern from lessons learnt in the case studies provide a basis for improved project management for large scale projects. With the development of KPIs, a benchmark for measuring the performance of a construction project can be set. |
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